My resume
Bartosz Głąb
Demo engineer & Product designer
EXPERIENCE
Demo Engineer
April 2024 - Currently
Creatio Inc. (B2B Contract)
• Designing and configuring tailored CRM system workflows and BPM flows using no-code tools, setting up integrations, AI-driven actions, and custom UI pages to showcase Creatio platform capabilities during demos for clients across US and LATAM markets
• Collaborating with sales and solution consultants to understand customer challenges, workflows, and business goals, then developing customized demo scenarios that reflect real-world use cases relevant to specific industries (finserv, insurance, logistics, education, automotive, manufacturing, and more)
• Collaborating with sales and solution consultants to understand customer challenges, workflows, and business goals, then developing customized demo scenarios that reflect real-world use cases relevant to specific industries (finserv, insurance, logistics, education, automotive, manufacturing, and more)
• Setting up and managing demo environments including tailored instances, PoC configurations, and test-drive environments
• Recording and delivering comprehensive demos and participating in solution-focused meetings to ensure alignment with customer needs and platform capabilities
• Consulted on technological constraints with the frontend developer, subsequently delivering clean and organized design systems, resulting in approximately a 40% reduction in development time
• Managing RFP and bidding processes by preparing, submitting, and analyzing documentation while leveraging LLMs daily to ensure valid requirement addressing, qualifying bids, and coordinating cross-functional responsibilities
• Consulted on technological constraints with the frontend developer, subsequently delivering clean and organized design systems, resulting in approximately a 40% reduction in development time
UX/UI Designer
August 2023 - March 2024
Freelance work
• Designing landing pages for small service companies, including barbershops and architecture firms, adhering to WCAG 2.1 accessibility standards, while ensuring SEO optimization and CMS integration
• Creating websites that achieve >90% Google’s Page Speed Insight scores
• Creating websites that achieve >90% Google’s Page Speed Insight scores
• Conducted one-on-one workshops with clients to optimize their booking process, gain insights into the target group, and develop custom branding
• Consulted on technological constraints with the frontend developer, subsequently delivering clean and organized design systems, resulting in approximately a 40% reduction in development time
• Consulted on technological constraints with the frontend developer, subsequently delivering clean and organized design systems, resulting in approximately a 40% reduction in development time
UX/UI Designer
Oct 2021 - May 2022
Sektor 3.0 Start-up Incubator
• Collaborated with a 5-person team to collect user journey and business insights for the pro-ecological Limpio app project, engaging with city institutions and developers
• Collaborated with a 5-person team to collect user journey and business insights for the pro-ecological Limpio app project, engaging with city institutions and developers
• Participated in more than 10 project improvement sessions, including user journey workshops, developer meetings, and public speaking workshops, resulting in the delivery of a well-received pitch deck
• Developed customized 2-year MVP financing plans for various investors, incorporating user vanity monetization, funds from public institutions, and funds from companies utilizing our app for integration events
Customer Support Consultant
June 2020 - July 2023
Call Center Inter Galactica
• Contributed to over 5 commercial and governmental projects, involving organizations such as Volkswagen, Orange, ZUS, NFZ, and others, engaging with diverse user archetypes
• Delivered customer support to a diverse client base, addressing an average of over 100 customer inquiries daily across mail, chat, and phone channels
• Delivered customer support to a diverse client base, addressing an average of over 100 customer inquiries daily across mail, chat, and phone channels
• Maintained a 95% customer satisfaction rate while managing daily calls and emails in both Polish and English for a large client base
• Maintained a 95% customer satisfaction rate while managing daily calls and emails in both Polish and English for a large client base
• Successfully managed hundreds of customer complaints and resolving conflicts
• Successfully managed hundreds of customer complaints and resolving conflicts
education
SWPS University, User Experience Design
Oct 2021 - July 2022
Postgraduate Studies
• During the course, while working on the Limpio app project in a 5-person team, we mastered key design skills such as in-depth interviewing, wireframing, and more
• During the course, while working on the Limpio app project in a 5-person team, we mastered key design skills such as in-depth interviewing, wireframing, and more
• We became skilled in 2 design tools, crafting initial interactive Figma prototypes, later exported to Axure for advanced interactions
• We became skilled in 2 design tools, crafting initial interactive Figma prototypes, later exported to Axure for advanced interactions
• At the conclusion of the process, we identified and rectified errors through usability testing and enhanced accessibility in accordance with WCAG standards
• At the conclusion of the process, we identified and rectified errors through usability testing and enhanced accessibility in accordance with WCAG standards
University of Wrocław, Digital and Web Publishing
Oct 2018 - July 2023
Master’s Degree
• During my studies, I became proficient in using Adobe Creative Suite, working on graphic design projects with Photoshop, Illustrator, and InDesign
• During my studies, I became proficient in using Adobe Creative Suite, working on graphic design projects with Photoshop, Illustrator, and InDesign
• I acquired practical knowledge of printing and desktop publishing (DTP) by designing brochures, magazine layouts, flyers, and other print materials
• I acquired practical knowledge of printing and desktop publishing (DTP) by designing brochures, magazine layouts, flyers, and other print materials
• I developed a fundamental grasp of typography, principles of copywriting, and text editing
• I developed a fundamental grasp of typography, principles of copywriting, and text editing
Tools
• Figma
• Framer
• Adobe Creative Suite
• Axure
• ChatGPT
• Claude
• Jira
• Confluence
• Slack
• Miro
• Microsoft 365 Workspace
• Google Workspace
certificates
• Google’s Foundations of User Experience Design (Coursera)
• Design Better UI: Mobile Apps (Hype4 Academy)
• Web Design Course: SaaS Products (Hype4 Academy)
• Web Design Course: Landing Pages (Hype4 Academy)
• The Ultimate SEO Training 2023 (Udemy)
• Adobe InDesign CC - Essentials Training Course (Udemy)
• Photoshop CC basics (Strefa Kursów)
bartosz.glab4@gmail.com
/in/bartoszglab4
Tools
• Figma
• Framer
• Adobe Creative Suite
• Axure
• ChatGPT
• Claude
• Jira
• Confluence
• Slack
• Miro
• Microsoft 365 Workspace
• Google Workspace
certificates
• Google’s Foundations of User Experience Design (Coursera)
• Design Better UI: Mobile Apps (Hype4 Academy)
• Web Design Course: SaaS Products (Hype4 Academy)
• Web Design Course: Landing Pages (Hype4 Academy)
• The Ultimate SEO Training 2023 (Udemy)
• Adobe InDesign CC - Essentials Training Course (Udemy)
• Photoshop CC basics (Strefa Kursów)
Bartosz Głąb
Demo engineer & Product designer
bartosz.glab4@gmail.com
/in/bartoszglab4
My resume
EXPERIENCE
UX/UI Designer
August 2023 - Current
Freelance work
• Designing landing pages for small service companies, including barbershops and architecture firms, adhering to WCAG 2.1 accessibility standards, while ensuring SEO optimization and CMS integration
• Creating websites that achieve >90% Google’s Page Speed Insight scores
• Conducted one-on-one workshops with clients to optimize their booking process, gain insights into the target group, and develop custom branding
• Consulted on technological constraints with the frontend developer, subsequently delivering clean and organized design systems, resulting in approximately a 40% reduction in development time
UX/UI Designer
Oct 2021 - May 2022
Sektor 3.0 Start-up Incubator
• Collaborated with a 5-person team to collect user journey and business insights for the pro-ecological Limpio app project, engaging with city institutions and developers
• Participated in more than 10 project improvement sessions, including user journey workshops, developer meetings, and public speaking workshops, resulting in the delivery of a well-received pitch deck
• Developed customized 2-year MVP financing plans for various investors, incorporating user vanity monetization, funds from public institutions, and funds from companies utilizing our app for integration events
Customer Support Consultant
June 2020 - July 2023
Call Center Inter Galactica
• Contributed to over 5 commercial and governmental projects, involving organizations such as Volkswagen, Orange, ZUS, NFZ, and others, engaging with diverse user archetypes
• Delivered customer support to a diverse client base, addressing an average of over 100 customer inquiries daily across mail, chat, and phone channels
• Maintained a 95% customer satisfaction rate while managing daily calls and emails in both Polish and English for a large client base
• Successfully managed hundreds of customer complaints and resolving conflicts
Demo Engineer
April 2024 - Currently
Creatio Inc. (B2B Contract)
• Designing and configuring tailored CRM system workflows and BPM flows using no-code tools, setting up integrations, AI-driven actions, and custom UI pages to showcase Creatio platform capabilities during demos for clients across US and LATAM markets
• Collaborating with sales and solution consultants to understand customer challenges, workflows, and business goals, then developing customized demo scenarios that reflect real-world use cases relevant to specific industries (finserv, insurance, logistics, education, automotive, manufacturing, and more)
• Setting up and managing demo environments including tailored instances, PoC configurations, and test-drive environments
• Consulted on technological constraints with the frontend developer, subsequently delivering clean and organized design systems, resulting in approximately a 40% reduction in development time
• Consulted on technological constraints with the frontend developer, subsequently delivering clean and organized design systems, resulting in approximately a 40% reduction in development time
education
SWPS University,
User Experience Design
Oct 2021 - July 2022
Postgraduate Studies
• During the course, while working on the Limpio app project in a 5-person team, we mastered key design skills such as in-depth interviewing, wireframing, and more
• We became skilled in 2 design tools, crafting initial interactive Figma prototypes, later exported to Axure for advanced interactions
• At the conclusion of the process, we identified and rectified errors through usability testing and enhanced accessibility in accordance with WCAG standards
University of Wrocław, Digital and Web Publishing
Oct 2018 - July 2023
Master’s Degree
• During my studies, I became proficient in using Adobe Creative Suite, working on graphic design projects with Photoshop, Illustrator, and InDesign
• I acquired practical knowledge of printing and desktop publishing (DTP) by designing brochures, magazine layouts, flyers, and other print materials
• I developed a fundamental grasp of typography, principles of copywriting, and text editing
Tools
• Figma
• Framer
• Adobe Creative Suite
• Axure
• ChatGPT
• Claude
• Jira
• Confluence
• Slack
• Miro
• Microsoft 365 Workspace
• Google Workspace
certificates
• Google’s Foundations of User Experience Design (Coursera)
• Design Better UI: Mobile Apps (Hype4 Academy)
• Web Design Course: SaaS Products (Hype4 Academy)
• Web Design Course: Landing Pages (Hype4 Academy)
• The Ultimate SEO Training 2023 (Udemy)
• Adobe InDesign CC - Essentials Training Course (Udemy)
• Photoshop CC basics (Strefa Kursów)
Bartosz Głąb
UX & Product designer
bartosz.glab4@gmail.com
/in/bartoszglab4
Interested in working together?
Interested in working together?
Interested in working together?
©️ 2025 Bartosz Głąb
©️ 2025 Bartosz Głąb